Hand over the setup, updates, security and performance work of your existing Linux or Windows server to our expert team. The work included grows with the SLA level you choose; server monitoring comes with the SLA-2 and SLA-3 plans.
If one or more of the situations below apply to you, it is time to hand over the technical management of your server to an expert team.
Explore PackagesOnce we take over the management of your server, the process runs in four steps.
We clarify your server's operating system, the services running on it and your goals.
Secure admin access is set up, and open ports, installed software and backup status are documented.
Update, hardening and optimization steps are prioritized and a rollback path is defined.
Changes are applied as planned and reported to you; support continues within your SLA scope.
See who manages your server, what we do when failures or attacks happen and how we approach optimization.
Your requests are handled by our technical support team, trained specifically in this field. The team is made up of specialists who studied server management at university and have kept building their expertise since. When an error occurs on your server or website, simply open a support ticket; the team investigates, intervenes and tells you what was done.
Oweb has hosted more than 10,000 servers since 2015, and we bring that experience to the servers we manage. We help install add-ons and services on your server and fix errors as they occur. If your website has a problem we restore your clean backup, and if your IP address has been blacklisted we find out why and close the security hole that caused it. We support you with database and email failures and optimize your server by monitoring server and site performance. During DDoS attacks our protection system automatically blacklists attacking IPs, and our team manually adds any addresses it cannot block automatically.
In order for you to get fast response times, we can regularly monitor your servers, analyze their performance, and optimize your servers in places where optimization problems occur. In this way, you will be able to prevent performance losses such as slowing down and freezing that will occur with caching errors or unnecessary files accumulating over time on your server.
When your server is attacked, our DDoS Mitigation protection system blocks the incoming traffic. Using advanced analytics, we slow down and block attacking IPs from every location.
What do we do within the scope of server management?
Web server, database, control panel installation and optimization.
Firewall, IDS/IPS, malware scanning and DDoS protection services.
Ping monitoring of your server on SLA-2 and SLA-3, plus web, SQL and mail service monitoring on SLA-3.
Our expert team takes on the setup, security, optimization and monitoring of your existing server within the scope of the SLA plan you choose, so you can focus on your business.
A server management service means an expert team takes over the technical work around the physical or virtual server you already use: its operating system, services, security and performance. You do not buy a new server; you hand over tasks such as setup, updates, monitoring and incident response for your existing Linux or Windows server.
It suits SMEs, e-commerce sites, agencies and software teams that do not have a full-time system administrator. Even if your server seems to run smoothly, delayed updates, unread logs and backups that have never been test-restored are risks that build up quietly until the first failure.
The two services are often confused. With server management the server is yours; you only hand its technical management over to us. If you would rather get the server and its management in one package, our managed VDS server plans are a better fit, since they bundle the virtual server with full management.
If you do not have a server yet, first choose infrastructure that matches your workload: KVM-based VDS servers for projects that need flexible resources, or colocation in Istanbul if you own your hardware. You can then add the SLA plan that fits your needs.
Before the service starts, it should be clear which tasks are yours and which are ours. The scope widens with the SLA level you choose:
You can compare which item is included in which plan on the plan cards above. The entry level may be enough if you run a single website and mainly need setup help when something goes wrong; businesses that run several services, where downtime means lost revenue, should consider the higher levels that include monitoring and security work.
Server optimization is not a one-off tweak but a cycle that starts with measurement. Monitoring CPU, RAM, disk I/O and network usage shows where the bottleneck is. The most common causes are a database producing slow queries, web server and PHP worker settings that do not match the workload, a disk that is nearly full and a cache that is not used at all. Upgrading hardware before finding the bottleneck usually just postpones the problem.
The core principle of server security is to shrink the attack surface: disable unused services, restrict management ports such as SSH and RDP to specific IP addresses, use key-based login instead of passwords where possible, apply patches without delay and run regular malware scans. High-volume DDoS attacks cannot be stopped by a software firewall on the server alone; the traffic has to be filtered at network level before it reaches the server.
Do you need detailed information about our Server Management packages?
Our team provides support in these areas: SQL Server and web server installation and configuration, network configuration (peering, BGP, etc.), vulnerability detection and reporting, attack detection and response with IDS/IPS, malware, spyware and virus scanning, DDoS and botnet filtering, WAF solutions with custom rule sets, server room setup, Linux and Windows control panel installation, Windows solutions such as IIS and Group Policy, data recovery and failure resolution, RBAC system solutions, hardware firewall configuration, pfSense and Endian management, caching solutions, CMS optimization and troubleshooting, and data center solutions. The tasks included in each SLA plan are listed on the plan cards; for work that is not on that list, we plan your requirements together and deliver a turnkey setup.
Server optimization means configuring your existing infrastructure, or the setup we install for you, so that it uses its resources more efficiently. We help configure the services in your planned scenario and resolve your security issues. We run the process in four steps: research, planning, implementation and reporting.
Our team is experienced in control panels and system administration, and Oweb has many corporate and individual references in server management and optimization. We first listen to your goals and the setup you want to use, then explain how we can prepare the right infrastructure for you and which disaster scenarios to plan for. This way we support your growing business on the technical side.
We plan your requirements together for your project or organization and deliver the installation turnkey.
Monitoring depends on your SLA plan: on the higher plans your server is monitored by ping, and the most comprehensive plan adds web, SQL and mail service monitoring. When a problem is detected our team takes the necessary action, and you can submit support tickets 24/7.
