This English version is provided for convenience. In case of any discrepancy, the Turkish version prevails.
At VeriUP Bulut İnternet Hizmetleri Anonim Şirketi (hereinafter “Oweb”), we attach great importance to the personal data and privacy of our valued customers (hereinafter the “customer”). Personal data obtained in line with the principle of respect for privacy and fundamental rights and freedoms is processed by our company within the scope of the Personal Data Protection Law No. 6698 (hereinafter “KVKK”). Article 3 of the KVKK defines processing as operations such as recording, storing, retaining, altering, reorganizing, disclosing, transferring, taking over, making retrievable, and classifying personal data.
Personal Data Collected and Method of Collection
To the extent permitted by law, Oweb records and uses the following data that you provide in the membership form when registering on our site in order to use our services: your first and last name, your company name (if any), your address, your phone numbers, your email address, your billing account details (if any), your Turkish national ID number, your access and traffic information, your email correspondence, your phone calls with our call center, and your communications and interactions with our social media accounts.
We collect this data through your oral, physical or electronic submission to us, in order to fulfill our legal obligations, to perform the sales agreement between Oweb and the customer, and for other reasons provided for by law.
Recording of Personal Data and Areas of Use
Your personal data will be processed by Oweb for the purposes below, within the scope of the personal data processing conditions and purposes set out in Articles 5 and 6 of the KVKK.
- Providing products or services, planning pre-sales and post-sales processes, planning and carrying out technical support operations, and ensuring continuity of communication while carrying out infrastructure work or services such as technical maintenance, repair and installation for the service being provided.
- Keeping financial and accounting records.
- Improving the quality of our services.
- Obtaining the approval of the person performing or requesting the transaction and verifying their identity in all transactions that pose a risk.
- Providing information when requested by judicial and administrative authorities
- Where the consent box has been checked, running periodic campaigns and, in this context, sending newsletters and notifications.
- Creating customer risk analyses and carrying out security checks.
To Whom and for What Purposes Personal Data Will Be Transferred
Your personal data is not shared with third parties. Your personal data is transferred to the servers of the applications we use in order to carry out certain activities. These are as follows:
- For the purposes of collecting payments and issuing refunds for credit card payments, your first name, last name, invoice number, amount and payment date are transferred to PayTR Ödeme ve Elektronik Para Kuruluşu A.Ş., our virtual POS service provider. Your credit card details are never stored in our systems, either automatically or even at your request.
- Because we use a registered electronic mail (KEP) service, invoice data is recorded with Paraşüt Yazılım Teknolojileri A.Ş. and its software so that our finance department can send invoices to customers.
- In order to prepare stamp tax returns and approve invoices, the customer's first name, last name, Turkish national ID number, tax office, country, city, tax number and contract amount may be transferred to our accounting firm.
In addition to all of the above, due to our legal obligations, personal data is shared with the General Directorate of Security (EGM), public prosecutors' offices and the courts.
Rights of the Data Subject Under KVKK No. 6698
Pursuant to Article 11 of the KVKK, you have the right to apply to us for the following purposes.
- To learn whether your personal data is being processed.
- To request information about it if your personal data has been processed.
- To learn the purpose of processing your personal data and whether it is used in accordance with that purpose.
- To know the third parties in Turkey or abroad to whom your personal data is transferred.
- To request the correction of your personal data if it has been processed incompletely or inaccurately.
Requests submitted to Oweb within this scope will be resolved within 30 days at the latest.
To exercise the rights listed above, you may send your wet-signed written application to VeriUP Bulut İnternet Hizmetleri Anonim Şirketi - SİNANPAŞA MAH. SÜLEYMAN SEBA CAD. NO: 6 İÇ KAPI NO: 4 - Beşiktaş / İSTANBUL through a notary public, or deliver it in person together with your ID. You may also send an email, together with your ID, from your registered or known email address to [email protected].
