Domain Procedures 0
0 (850) 303 31 32 ISO Certificate Blog FAQ Contact
TRY: 1.00 TL
USD: 50.25 TL
Support Ticket Deals
0 Register
Oweb Bulut İnternet Hizmetleri A.Ş. Joint-Stock Company
0 (850) 303 31 32
Beşiktaş / ISTANBUL
Maslak Tax Office - 6341135657
Commercial Info Bank Accounts Legal Agreements
About the Company Everything you need to know

General Rules for Domain Operations

Domain procedures vary by extension: they are set by ICANN (Internet Corporation for Assigned Names and Numbers) for generic extensions (gTLDs) such as .com, .net and .org, and by the national registry for country-code extensions such as .tr. Registrars cannot change these rules, and they are binding for every domain owner.

Domain owners lose all management rights once their domain expires. No administrative action, such as updating contact details, changing DNS or editing registrant information, can be performed on an expired domain.

It takes 80-90 days for ownership rights over an expired domain to end completely. This period may differ for some extensions, and some extensions may be released as soon as the domain expires. If no recovery process is started, the domain can then be registered by a new user under the applicable procedures.

Domain Registration Procedure

Domain names are registered on a first-come, first-served basis, and most extensions do not require any documents. Domains paid by credit card are registered instantly; for bank transfer or EFT payments, registration is completed once the payment reaches our accounts and/or the customer sends a payment notification with the bank receipt. Because .tr domains are registered by application, they follow two different processes: with or without documents. Document-free .tr domains are registered within 24 hours, and domains that require documents within 1-4 business days after the documents are submitted.

Domain registration prices are calculated based on the US dollar exchange rate; if the exchange rate changes significantly, prices may be increased or decreased.

Domain Renewal and Redemption Periods

Domain names can be renewed at the price shown in the system at any time during the registration period, and also within the first 33 days after expiry. After these 33 days the redemption period begins: the domain can then be restored only after paying a restore fee of 75 USD + VAT to 125 USD + VAT depending on the extension (known extensions: .com 100 USD + VAT, .net 75 USD + VAT, .org 75 USD + VAT). After the second 33-day period, a 15-day deletion period begins, during which the domain cannot be renewed.

Processes may vary depending on domain extensions, and some extensions may not be renewable after the registration period expires.

Domain renewal prices are calculated based on the US dollar exchange rate; if the exchange rate changes significantly, prices may be increased or decreased.

Domain Deletion and Release

Domain names cannot be deleted during the registration period; the registration period and the process that follows it must be completed. If deletion is requested during this time, our policy is to disable access to the domain. The domain name can be released once all stages are complete.

If a domain does not become available after all stages are complete, this is not caused by our company but by companies that register domain names through backorder systems.

Domain Statuses and What They Mean

Active or OK

This status indicates that the domain name is active, can be renewed, and administrative operations such as whois and dns changes can be performed.

On-Hold (clientHold / serverHold)

This status indicates that the domain name can be renewed, but whois and dns changes cannot be made. The domain name does not respond to DNS queries in this status.

Redemption Period

This status indicates that the domain name has expired and fallen into a penalty position. The domain name does not respond to DNS queries in this status.

Pending Restore

This status indicates that the domain name has been renewed within the redemption period and has entered the restoration process. The domain name does not respond to DNS queries in this status.

Pending Delete

This status indicates that the domain name has exceeded the penalty position and entered the deletion process. The domain name does not respond to DNS queries in this status.

Important Notes for Domain Owners

Oweb sends an information email to the email address registered in our system stating that you need to extend your domain registration period if your domain name expires. In addition to the information text given in this email, it provides you with the opportunity to perform management operations on your domain name from the client area with the username and password given to you.

Against all kinds of extraordinary situations, Oweb does not accept any responsibility for this situation as it provides information messages regarding the expiration, closing, and deletion of the domain name.

For the rules on recovering expired generic domain names, see the ICANN Expired Registration Recovery Policy (ERRP).

Domain Lifecycle: The Stages Every Domain Name Goes Through

A domain name passes through a fixed set of stages from the day it is registered until it becomes available again. Domain procedures define which actions are possible at each of these stages. Three parties are involved: the registrant who holds the domain, the registrar that processes the registration and the registry that operates the extension database. The steps below summarize the typical process for generic extensions such as .com, .net and .org.

1. Registration and Active Period

For generic extensions, a domain name registration runs for 1 to 10 years, and during this time the domain's status shows as Active or OK. While the domain is active, every operation is possible: changing name servers (NS), updating contact details, transferring and renewing. If the verification email sent after a new registration or a registrant change is not confirmed in time, the domain may be suspended.

2. Expiry and Renewal Grace Period

When the registration expires, the domain is not deleted right away, but management actions are restricted and at some point your website and email stop working. During this window, domain renewal is usually possible at the standard renewal price. For generic extensions, ICANN rules require the registrar to send renewal reminders roughly one month and one week before expiry, and once more within five days after it. The periods that apply at Oweb are listed above under Domain Renewal and Redemption Periods.

3. Redemption: Restoring for a Fee

A domain that is not renewed during the grace period is deleted by the registrar and moves to redemptionPeriod status at the registry. At registry level this redemption period usually lasts 30 days for generic extensions; the periods and restore fees that apply at Oweb are listed above. During this time only the previous registrant can recover the domain, by paying a restore fee that is higher than the normal renewal price. Once a restore request is processed, the status briefly shows as pendingRestore.

4. Pending Delete: The Final Stage

When the redemption period also ends, the domain enters pendingDelete status. At this stage it can no longer be renewed or restored; at the end of the period the registry deletes the domain and the name becomes available for anyone to register. Valuable names are often caught within seconds by backorder services at that moment, so the safest approach is never to let an expired domain reach this stage.

Domain Operations: What You Can Do and When

Domain operations depend on the current status of the domain. The most common operations and the points to watch out for are:

  • Renewal: best done before expiry. For generic extensions the total registration term cannot exceed 10 years, while .tr domains can be renewed for at most 5 years at a time; renewing for several years at once reduces the risk of missing the expiry date.
  • DNS and name server changes: only possible while the domain is active. Propagation across the internet usually takes a few hours and can sometimes take 24-48 hours.
  • Contact updates: keeping the registrant email address current is essential so that you receive renewal reminders and verification emails.
  • Transfer: the domain must be active, the transfer lock must be removed and you need the EPP (transfer) code. A transfer restriction may apply for some time after a new registration or a previous transfer. A transfer between registrars usually takes 5-7 days (less if the old registrar approves early).
  • Status and expiry check: you can see the current status and expiry date of a domain with our domain WHOIS checker. For generic extensions, registration data is now served over the RDAP protocol.

Why Are Procedures Different for .tr Domains?

.tr domains are not governed by ICANN gTLD rules but by the rules of TRABİS (.tr Network Information System). Applications are filed through TRABİS by accredited registrars, so registration, renewal and deletion timelines can differ from generic extensions. For the document rules of each extension, see our guide to .tr application documents.

Checklist: How to Avoid Losing Your Domain

Missed notifications and late payments are the most common reasons domains are lost. The following steps greatly reduce that risk:

  • Turn on automatic renewal in the client area and make sure your payment method is up to date.
  • Use a contact email address on a different domain from the one being renewed; otherwise, once that domain stops working you will not receive the reminder emails either.
  • Renew your critical domains for several years and add their expiry dates to your calendar.
  • Check current domain renewal prices in advance, and remember that the restore fee in the redemption period is much higher than a normal renewal.
  • If you see a status such as clientHold or redemptionPeriod on your domain, contact our support team right away.
DOMAIN MANAGEMENT

Your Domain is Safe

Manage your domain name professionally with Oweb. Get information about all procedures.

Auto Renewal

Set up automatic renewal so you don't miss your domain expiration.

Email Notifications

You will be informed by email before the time expires.

24/7 Support

Our technical team is always with you for your domain transactions.

Domain Lifecycle
Active / OK
Domain is active and manageable
On-Hold
Renewable, DNS does not change
Redemption Period
Redemption period - Extra fee
Pending Delete
In deletion process
Instant Registration

Your domain is activated instantly for credit card payments.

Secure Management

Your domain is safe with transfer lock and WHOIS privacy.

24/7 Technical Support

Our expert team is always with you for your domain transactions.


Your Feedback is Valuable Join Our Survey
Customer Service0 (850) 303 31 32 Email[email protected] WhatsApp SupportMessage us now
English
₺ TRY